Returns & Exchanges

Luxury Helsinki offers a seamless 14-day return period for all unworn, high-fashion items in their original packaging. We are dedicated to ensuring your complete satisfaction with every designer piece you acquire from our collection.

1

Initiate Your Request

Log into your account and select the items you wish to return to receive a digital return authorization.

2

Secure Packaging

Place the items back in their original designer boxes with all security tags and luxury seals intact.

3

Complimentary Pickup

Affix the provided prepaid shipping label and schedule a premium courier collection at your preferred location.

4

Quality Inspection & Refund

Once our atelier verifies the condition of the return, your refund will be processed to the original payment method within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing